Dear {*NAME*}

Your booking for a group tour of La Ribaute is complete! Thank you very much for your purchase.

Booking Summary

{*ORDERSUMMARY*}

To ensure you have the best experience at La Ribaute, please read the following information:

Arrival on the day

Your guided tour will begin promptly at {*TOURTIME*}.

We ask that your group please arrive at the parking lot no later than 15 minutes prior to the start of the tour.

The tour: being prepared

Our guided tours last approximately 3 hours long and feature mixed terrain such as unpaved roads, dirt paths, and narrow underground tunnels, as well as some stairs. Please remember to wear suitable footwear and prepare for specific weather conditions, as necessary. We will not cancel tours due to rain; if it does rain, paths and roads can become very muddy, we recommend that visitors wear rain boots if rain is forecast. In the case of extreme weather, we may have to modify our tours for safety reasons.

Accessibility

If you didn’t inform us about any accessibility needs when you booked, please contact us.

Additional information

• There is parking on site
• There are public toilets on site including facilities that are wheelchair accessible
• There are no lockers or changing rooms on site, so personal belongings will either need to be locked in your car or carried with you on the tour
• We politely ask that a strict policy of No Photography (no use of tripods) be respected at all times at La Ribaute – to request press images, please contact us
• Cell phones and other electronic devices must be turned to Vibrate or Silent during the tours; please be aware that there is limited cell phone reception at La Ribaute
• Smoking (including e-cigarettes) is strictly forbidden at La Ribaute during tours
• In an attempt to reduce plastic, we kindly ask that guests bring their own water bottles, which they can refill on site
• Pets are not permitted on site, with the exception of service animals

COVID-19 AND SECURITY MEASURES

In order to ensure a safe environment for everyone, La Ribaute’s regulations follow in accordance with the French government COVID-19 guidelines. Since March 14, 2022 masks and vaccination passes are no longer mandatory for entering the site.

In line with the requirements of the Vigipirate plan, a visual check of the contents of all bags and handbags may be conducted by a member of staff.

GETTING TO LA RIBAUTE

Thank you for reading. We look forward to welcoming you to La Ribaute!