Tickets are only available from the foundation’s online ticketing platform: https://billetterie-eschatonfoundation.mapado.com/
Only tickets purchased online guarantee access to the La Ribaute site. We do not have an on-site ticket office.

La Ribaute is open to visitors on a seasonal basis, between April through the end of July, as well as in September and October. Visits take place on certain days of the week: Wednesday mornings, Thursdays and Fridays. There are no visits during the weekends or throughout the month of August.

Please note that visiting times are fixed, and that the number of tickets is limited for each season.

For prices, please refer to the section dedicated to this.

Once you have selected a date, scroll down the page to find the fare selection. You can then select the number of tickets you require and proceed to payment.

If you are unable to proceed to payment, it’s probably because the tickets you require are no longer, or only partially, available at the time of purchase.

In that case, we advise you to restart your booking, as the number of available tickets may have changed.

Please also be aware that during booking, our ticketing system displays, by default, one remaining ticket in each of the price categories (1 full price, 1 reduced price, 1 free) to give you a choice. There are not three tickets available, but only one.

Please try again, as there may be multiple people trying to book the same date and time slot.

Your tickets have been purchased when you receive a payment confirmation along with an email containing your tickets.

Be careful not to confuse this payment confirmation with the email you received confirming your account on the ticketing site.

Please check your ticketing account to ensure that your email address has been entered correctly.
The amount of your purchase should appear on your bank account.

If you have been charged twice, we will help you manage this. Please send us an email to visits@eschaton-foundation.com with your booking number, name, date and time of visit, proof of double-charging and the last 4 digits of the credit card used to make your booking. After verification, we will refund you as soon as possible.

We strongly recommend that you print out your tickets in hard copy or save as a PDF file on your phone before you come, as there is not a strong internet connection on site.
We must scan the QR code on your ticket, so please make sure it is clear and visible when printing.
Screen captures, which are often of lower quality, make the QR code less legible.

You can designate names to your tickets via the confirmation email that you received upon booking. You do not need to provide names for your tickets right away.

If you wish to change the name, we will consider your request only once and under certain conditions. To request this, you may write to us at visits@eschaton-foundation.com, specifying the date and time of the visit, the name of the booking or the order number, and indicating the names to be modified. Rates must correspond to the profile of the new person; you will not be reimbursed for the difference. Conversely, you will have to pay the difference if the new person does not have the necessary proof that corresponds to a reduced or free rate.

Tickets are non-modifiable, non-exchangeable and non-refundable. They are only valid on the date selected. Once your reservation has been made, it is no longer possible to modify the date or time slot.

No, tickets are non-refundable. The sale of admission tickets or services is treated as a sale of services and leisure activities and does not give rise to any right of withdrawal.

In the event that Eschaton Foundation cancels or modifies a tour, a right to reimbursement is permitted.

In the event of heavy thunderstorms, you, like us, must refer to prefectural decisions. Unless a decree orders the compulsory closure of establishments open to the public, the foundation will remain open. Please keep in mind that program modifications may occur.
Please also still exercise extreme caution on the roads, especially on bridges over rivers.

The number of tickets for the season and the capacity for each visit are strictly limited. If a date is sold out, there are truly no tickets left and we kindly ask that you do not inquire to see if there are more.

We unfortunately do not have a waiting list nor alert system.

Tickets can only be purchased via our online ticketing service. Additional tickets cannot be purchased on site.

The only way to obtain an additional ticket is to return regularly to our online ticketing platform, as we occasionally update this.

We unfortunately do not have a waiting list nor alert system.

The number of tickets for the season and the capacity for each visit are strictly limited.

The only way to obtain an additional ticket is to return regularly to our online ticketing platform, as we occasionally update this.

Please be aware that during booking, our ticketing system displays, by default, one remaining ticket in each of the price categories (1 full price, 1 reduced price, 1 free) to give you a choice. There are not three tickets available, but only one. Once the choice has been made, it displays the number of places remaining as 0.

We unfortunately do not have a waiting list nor alert system.
The only way to obtain an additional ticket is to return regularly to our online ticketing platform, as we occasionally update this.

It is not possible to show up before or after the reserved time slot, as capacity is strictly limited. If you arrive at a time slot other than the one indicated on your tickets, you will be refused access.

We cannot come get you after the tour has started. Therefore, latecomers will unfortunately not be accepted.

If a problem occurs on your journey, we suggest you send an email with the subject line “urgent delay” and include in the message your contact details and the approximate time of your arrival. However, there is no guarantee that it will be read in time. The site is very large, and depending on the needs of the groups, we may not be able to assign someone to welcome late arrivals.

We do not sell single, undated tickets.
You can, however, buy a dated ticket and enter the name of the participant to whom you wish to offer the visit, then send him or her the ticket in PDF format. The price however remains displayed on all tickets.